FAQs

Q: How long will it take for my order to arrive?

A: We strive to process and ship your order as quickly as possible. Typically, it takes 3-5 business days for our products to be printed, and shipping times vary based on your location. On average, customers receive their orders within 10-15 business days. Please note that these are estimated times and may vary depending on factors such as order volume and shipping carrier delays.

 

Q: Do you ship internationally?

A: Currently, we only ship within the United States. We apologize for any inconvenience caused. We are actively exploring options to expand our shipping services to include international destinations in the future. However, for now, we can only fulfill orders with delivery addresses within the United States. We appreciate your understanding and support. 

 

Q: What is your refund policy?

A: We want you to be completely satisfied with your purchase. Every refund claim is reviewed individually, taking into consideration the specific situation. In most cases, we may require a photo as evidence of a damaged or incorrect product. This helps us assess the issue accurately and provide the best solution. For more information, please refer to our Refund Policy page.

 

Q: Can I cancel or modify my order after it has been placed?

A: Since we aim to process and ship orders quickly, it may not always be possible to cancel or modify your order once it has been placed. However, if you need to make any changes, please reach out to our customer support team as soon as possible, and we'll do our best to accommodate your request. You can do that here or at info.babblebunnies@gmail.com.

 

Q: What payment methods do you accept?

A: We currently accept payment exclusively through PayPal. PayPal offers a secure and convenient way to make your purchase, allowing you to use various payment methods. By utilizing PayPal as our sole payment method, we prioritize the safety and security of your transactions, providing you with peace of mind while shopping with us.

 

Q: Can I request a custom design or personalize an item?

A: At this time, we don't offer custom designs or personalization services. However, we constantly update our product selection with new and adorable designs, so be sure to check back regularly for the latest additions.

 

If you have any further questions or concerns, please don't hesitate to reach out to our friendly customer support team here or at info.babblebunnies@gmail.com. We're here to assist you and provide the best possible shopping experience for you and your little ones!